It usually takes at least one month to get a refund. If you’ve paid by credit card, you may expect a refund in a shorter period.
How long does it take Facebook to refund a payment?
Canceled payments in Facebook messages will be refunded to your linked payment method within 5-7 business days.
How do I get my money back from Facebook pay?
No, you can’t cancel a payment you sent in Messenger. Once you have an accepted payment method linked to your account, any money you send is transferred right away. If you send money to someone in Messenger by mistake, you can: Ask them to send the money back to you.
Does Facebook pay refund money if scammed?
Goodwill refunds are at Facebook’s discretion. If Facebook approves your Purchase Protection claim, you’ll get a refund for the full purchase price of the product and any shipping costs. You can see full policy details in the Purchase Protection Policy.
How can I contact Facebook?
If you want to contact Facebook, you’ll first need to log into your account. On the desktop site, look up at the top right corner of the screen. There, you’ll see a downward-facing arrow — click it and select “Help & support” from the dropdown menu.
What to do if you buy something on Facebook and it never arrives?
If you never received your item, you must wait 2 days after the last date of estimated delivery before filing a claim. When reporting unauthorized purchases, you should notify us immediately so that we can try to protect you from financial loss. You must submit a claim within 60 days after the charge.
What happens if I get scammed on Facebook Marketplace?
Reporting a Buyer or Seller
If you’re aware you’ve been scammed, it doesn’t matter whether you’re the buyer or the seller. You can report them. Give Facebook a head’s up so they can investigate the scammers.
Is there a return policy on Facebook Marketplace?
Unless the item is final sale, most items purchased with checkout on Facebook are returnable for at least 30 days after delivery. Items purchased with checkout from individual sellers on Marketplace may be returned depending on the seller’s return policy.
How do I contact Facebook by email?
Different Ways to Contact Facebook Support
- firstname.lastname@example.org – This is the most general, basic support email. …
- email@example.com – You can use this email to contact Facebook to try to recover disabled or hacked accounts, if you need to reset your password, or if you’re having problems accessing a page.
How Do I Live chat with Facebook support?
You can use this link – https://www.facebook.com/business/help. Scroll down and click on the “Still Need Help” section. Go to where it says “Contact Our Support Team”. From there, you can click on the Chat button.