Is there Buyer Protection with Facebook marketplace?

Does Facebook marketplace have a buyer protection program?

Many purchases made with checkout on Facebook are covered by our Purchase Protection Policies. … Purchase Protection is free, and automatically covers eligible orders. Purchase Protection means that you can request a refund if: You didn’t receive your order.

What if you get scammed on Facebook marketplace?

Sure. Just send them an email and tell them you were scammed and for how much. A check will be in the mail within an hour.

Do I have to refund a buyer on Facebook marketplace?

No. As long as you put a disclaimer of any potential issue the item has and the buyers knows that, then you are under no obligation to provide a refund. You should only provide a refund if you didn’t tell the person any potential issue that you were fully well aware of but neglected to tell the person.

Can you dispute a Facebook marketplace?

Appealing a Buyer Dispute or Claim

In some situations, Facebook may offer a partial refund, otherwise the refunded amount will include the full price of the item, tax, and shipping fees. After a refund has been issued at the expense of a seller, the seller can appeal the decision.

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How do I protect myself on Facebook Marketplace?

8 Tips to Stay Safe When Using Facebook Marketplace

  1. Buy and Sell Locally. …
  2. Check the Seller or Buyer’s Facebook Profile. …
  3. Discuss the Details of the Transaction Before Meeting. …
  4. Arrange an Instant Payment. …
  5. Consider Bringing a Friend With You. …
  6. Meet in a Public Place. …
  7. Trust Your Instincts. …
  8. Don’t Divulge Personal Information.

How do I know if a Facebook Marketplace buyer is legit?

For Buyers: How to Spot a Seller Scam on Marketplace

  1. The listing offers a suspiciously low price for a high-demand item. …
  2. The seller will not meet you in person or let you see the item before purchase. …
  3. The seller asks you to pay using gift cards for eBay or another company.

Can a seller be scammed on Facebook Marketplace?

Like a real flea market, there are varied items to choose from and a wide array of sellers. Also like a flea market, you’re likely to come across bootlegs, broken items, and fraud. Facebook itself is no stranger to scammers, spammers, and cat-fishers. There’s almost an industry built just on scamming Facebook users.

How do I appeal a Purchase Protection Claim on Facebook Marketplace?

How do appeals for sellers work?

  1. When a Purchase Protection claim has been issued, you’ll receive a notification.
  2. Within 10 days of the first notification, you’ll need to accept or appeal the claim.
  3. After explaining why you’re appealing the claim, we’ll review the appeal and make a decision.