How do I contact FB about FB pay?

online at the Facebook Payments Support Center or through our automated toll-free Facebook Payments customer support line at 1-866-238-8605.

How do I contact Facebook support?

Different Ways to Contact Facebook Support

  1. support@fb.com – This is the most general, basic support email. …
  2. disabled@fb.com – You can use this email to contact Facebook to try to recover disabled or hacked accounts, if you need to reset your password, or if you’re having problems accessing a page.

How do I resolve a Facebook payment problem?

For help with payments in Marketplace, Games, Donations, or Ads, please fill out our Payments Support form. If you need help with payments in Facebook messages, please contact our support team. You’ll get a notification when we respond in 1-2 business days.

Can Facebook payments be reversed?

No, you can’t cancel a payment you sent in Messenger. Once you have an accepted payment method linked to your account, any money you send is transferred right away. If you send money to someone in Messenger by mistake, you can: Ask them to send the money back to you.

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How do I dispute a charge on Facebook?

From your account, go to Orders > Disputes to view your active, pending and closed claims. From the dashboard, you can filter by status or dispute. Depending on the type, you can also accept a dispute, submit an appeal and/or view messages between the buyer, seller and Facebook.

What is Facebook’s email address for support?

#5 Use direct email addresses

platformcs@support.facebook.com – to solve financial issues with refunds, duplication, or repayment of Facebook credit. records@facebook.com – to contact the Facebook Law Enforcement Support Team. Another email that could be used for legal issues is legal@fb.com.

What is Facebook’s email address?

Previously, if you wanted to email a Facebook employee, you would reach them at a name@facebook.com address. However, Facebook is now including Facebook.com email addresses as part of its new service — for example, I will be able to claim anthonyha@facebook.com.

How long does it take to get a refund from Facebook pay?

It usually takes at least one month to get a refund. If you’ve paid by credit card, you may expect a refund in a shorter period. We issue credits to the payment method on the account where possible.

How long does it take to get your money back from Facebook Messenger?

Canceled payments in Messenger will be refunded to your linked payment method within 5-7 business days.

How long does it take to receive a payment through Messenger?

Payments in Messenger are only available in the US at this time. Once you have an accepted payment method linked to your account, any money sent to you is transferred right away. Note: It may take your payment provider up to 3-5 business days to post the money to your account.

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How do you contact Facebook marketplace?

If you think you haven’t gone against our policies, please contact our team so we can take another look:

  1. Go to facebook.com/marketplace.
  2. Tap Request review.
  3. We’ll review your appeal and respond to you within 24 hours. Check for updates in your Support inbox or the email associated with your Facebook account.

Why did Facebook charge $25?

If your outstanding ad costs reach $25, we charge you $25. Once your payment goes through, your balance is cleared, your payment threshold may be raised to a new, higher amount. You start accruing costs again as your ad continues to run.

What is FB pay on my bank statement?

Facebook Pay is a new payment service that will let users send and receive money across the Facebook family of apps— Facebook, Messenger, Instagram, and WhatsApp. Facebook already had a service called Payments that worked with Messenger, but Facebook Pay works with credit cards and will maintain a transaction history.